Company Policies


Privacy Policy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected? 
As part of the ordering process, we collect the following information from shoppers:

                 Name/Shipping/Billing Address
                 Email address
                 Phone number
                 Credit/Debit Card Information

How That Information Is Used:

Information collected is used exclusively to complete and ship orders or notify customers of new product offerings from Alpine Wilderness Photography. Your credit card information is not stored and your information will not be sold to any third parties.

Our Commitment To The Security of Your Data:

Alpine Wilderness Photography utilizes technology and security provided by Shopify to assure that your data is secure. Credit Card numbers are not stored by Alpine Wilderness Photography and your information will not be sold to any third parties. 

Our Guarantee

We offer a 45-day "hassle free" refund and exchange policy on all products. Our fine art prints are guaranteed to be free of defects in product or craftsmanship for the lifetime of the image.

Returns and Exchanges

We offer products of the highest quality. If for any reason a product does not meet your expectations, you may return it within 45 days of purchase. We will gladly replace the merchandise or issue a full refund. 

Shipping

All framed images are custom produced.  Our goal is to ship your framed print within 4 weeks of order.  If for any reason we anticipate a longer time-frame for shipping, we will contact you directly.  Actual delivery times may vary depending on the order, the destination, and delivery method.

For un-framed prints, greeting cards or gifts, our goal is to ship your items within 2 weeks of your order.  Items ordered at the same time are not necessarily shipped in the same package.

All orders require a physical address for delivery.


Please contact us with any questions.